Timing Shrinkers and Rigid Dressings: Doctor Decisions That Matter

One of the most underestimated decisions after amputation is not about surgery or prosthetics. It is about timing. When to start shrinkers. When to introduce rigid dressings. When to wait, and when waiting causes more harm than good. These choices quietly shape limb healing, comfort, confidence, and how smoothly a patient moves toward prosthetic use.

At Robobionics, through close work with doctors, prosthetists, and patients across India, we have seen how early decisions around shrinkers and rigid dressings can either simplify recovery or create avoidable delays. Too early, and patients face pain, skin problems, or fear. Too late, and swelling, poor limb shape, and sensitivity slow everything that follows.

This article is written for medical doctors who guide post-amputation care. It focuses on practical, experience-backed insights into timing shrinkers and rigid dressings correctly. These are not rigid rules, but decision frameworks that help doctors act with clarity and confidence in real clinical settings.

Why Limb Shaping and Edema Control Matter Early

Swelling Shapes the Future Limb

After amputation, swelling is natural, but how it is managed decides the final limb shape. Uncontrolled swelling leads to uneven contours that complicate prosthetic fitting later.

Early, guided control supports a smoother and more comfortable socket interface.

Limb Shape Affects Comfort and Confidence

A well-shaped limb distributes pressure evenly. A poorly shaped limb creates pressure points and fear during early prosthetic trials.

Patients often associate early discomfort with prosthetics rather than dressing choices.

Edema Control Is a Medical Responsibility

Edema is not just a rehabilitation issue. It directly affects tissue health, wound healing, and readiness for prosthetic load.

Doctor decisions influence how seriously edema is managed.

Understanding Shrinkers and Rigid Dressings

What Shrinkers Actually Do

Shrinkers apply consistent, gentle compression to reduce swelling and help shape the limb over time.

Their effect depends heavily on timing and correct use.

The Role of Rigid Dressings

Rigid dressings provide stronger shape control and protection. They limit movement of soft tissue and reduce trauma.

They are powerful tools when used at the right time.

Not Competing Tools but Complementary

Shrinkers and rigid dressings are not alternatives. They serve different purposes at different stages.

Doctor guidance determines the sequence.

The Natural Healing Timeline After Amputation

Early Inflammatory Phase

During the first days, swelling, warmth, and sensitivity dominate. Aggressive compression is often poorly tolerated.

Gentle protection is the priority here.

Transition to Proliferative Healing

As wounds stabilize, tissues begin to tolerate compression better. This is when timing decisions become critical.

Early action here prevents long delays later.

Maturation and Stabilization

In later stages, consistent shaping supports readiness for prosthetic fitting.

Missed opportunities earlier are harder to correct now.

When to Start Shrinkers Safely

Wound Closure as a Baseline

Shrinkers should not be introduced over open or fragile wounds. Surface closure alone is not enough.

Doctors must assess skin tolerance carefully.

Managing Sensitivity Before Compression

Hypersensitive limbs react poorly to shrinkers. Early desensitization improves tolerance.

Doctors should guide this progression.

Introducing Shrinkers Gradually

Starting with limited hours reduces fear and skin reaction.

Gradual increase improves compliance.

Risks of Starting Shrinkers Too Early

Increased Pain and Guarding

Early compression on fragile tissue increases pain and leads to movement avoidance.

This sets back recovery.

Skin Breakdown and Fear

Early skin injury creates lasting fear of compression and prosthetic use.

Trust is hard to rebuild once lost.

Patient Resistance to Future Use

Negative early experiences reduce compliance later.

Timing protects acceptance.

Risks of Delaying Shrinkers Too Long

Persistent Swelling

Delayed compression allows edema to become chronic and harder to reverse.

This delays prosthetic readiness.

Poor Limb Shape Formation

Without early shaping, limbs often develop uneven contours.

Socket fitting becomes more complex.

Increased Sensitivity Over Time

Swelling and lack of pressure increase sensitivity.

This makes later compression harder to tolerate.

Deciding Between Shrinkers and Rigid Dressings

Wound Stability and Risk Assessment

Rigid dressings require higher wound stability.

Doctors must assess risk carefully.

Patient Environment and Supervision

Rigid dressings need monitoring. Home environment matters.

Doctor decisions should consider setting.

Patient Understanding and Compliance

Shrinkers rely on patient use. Rigid dressings rely on team application.

Understanding guides choice.

Physician Orders That Improve Compliance

Clear Timing Instructions

Vague orders create confusion. Specific start points improve adherence.

Patients need clarity.

Wear Time Guidance

Stating how long to wear prevents underuse or overuse.

Balance is key.

Positioning and Care Instructions

Proper donning and skin checks prevent complications.

Doctor guidance matters.

Monitoring Response to Shrinkers

Early Skin Checks

Skin response in the first days predicts long-term tolerance.

Doctors should review early.

Swelling Trends Over Time

Consistent reduction signals success. Fluctuation signals issues.

Trend tracking improves decisions.

Patient Feedback Matters

Discomfort patterns guide adjustments.

Listening prevents setbacks.

When Rigid Dressings Offer Clear Advantage

High-Risk Swelling Cases

Severe edema benefits from stronger control.

Rigid dressings provide stability.

Traumatic Amputations

Irregular tissue benefits from protection.

Rigid dressings reduce secondary injury.

Patients With Poor Positioning Control

Rigid dressings limit harmful movement.

They protect limb shape.

Transitioning From Rigid Dressings to Shrinkers

Why Transitions Matter More Than Tools

The shift from rigid dressings to shrinkers is often where progress is either protected or lost. A poorly timed transition can undo weeks of good limb shaping.

Doctors should treat transitions as clinical decisions, not routine handovers.

Signs the Limb Is Ready for Transition

Stable wound closure, reduced warmth, and predictable swelling patterns suggest readiness. The limb should tolerate brief pressure without pain escalation.

Rushing this step increases risk of skin issues.

Overlapping Use for Safer Change

Short overlap periods, where rigid dressings are reduced while shrinkers are introduced gradually, help the limb adapt.

This overlap improves tolerance and confidence.

Common Doctor-Level Timing Mistakes

Waiting for Perfect Healing

Waiting for ideal skin appearance delays compression unnecessarily. Functional tolerance matters more than visual perfection.

Missed timing windows are hard to recover.

Applying One Rule to All Patients

Healing speed and tolerance vary widely. Fixed timelines often fail patients at both extremes.

Clinical judgment must override routine.

Delegating Timing Without Oversight

When timing decisions are left unclear, teams delay action out of caution.

Doctor clarity prevents paralysis.

Writing Physician Orders That Prevent Confusion

Clear Start and Review Dates

Orders should state when to start and when to reassess. This keeps care moving forward.

Defined review points improve accountability.

Specifying Progression Steps

Instead of saying start shrinker, doctors should outline progression in wear time.

Structure improves adherence.

Including Stop Signals

Patients and teams should know when to pause and report issues.

Clear stop signals prevent harm.

Patient Education That Improves Acceptance

Explaining the Why Before the What

Patients accept compression better when they understand its purpose. Explaining limb shaping and future comfort builds cooperation.

Purpose reduces resistance.

Setting Sensation Expectations

Patients should expect pressure, not pain. Clear distinction reduces fear.

This clarity improves early tolerance.

Teaching Daily Skin Checks

Simple skin inspection routines prevent small issues from growing.

Education empowers patients.

Family and Caregiver Role in Dressing Success

Families Often Influence Compliance

Families may remove dressings due to fear or discomfort complaints.

Doctor guidance helps families support, not interfere.

Teaching Observation, Not Policing

Families should observe skin and comfort, not force wear.

Balanced involvement improves outcomes.

Reinforcing Consistency at Home

Home routines matter more than clinic visits.

Clear family education improves consistency.

Managing Discomfort Without Abandoning Compression

Adjusting Duration Before Abandoning

Reducing hours is safer than stopping completely when discomfort appears.

Doctors should guide these adjustments.

Using Desensitization Alongside Compression

Touch and graded pressure improve tolerance.

Combined strategies work best.

Coordinating With Pain Management

Pain control should support compression use, not replace it.

Integrated care prevents delays.

Monitoring Limb Shape Over Time

Shape Changes Are Gradual

Expecting rapid visible change creates frustration.

Doctors should explain realistic timelines.

Watching for Asymmetry

Uneven shaping signals poor compression or positioning.

Early correction improves results.

Documenting Shape Progress

Simple documentation helps guide next steps.

Records improve continuity.

Special Populations and Timing Adjustments

Patients With Diabetes

Skin tolerance is reduced and unpredictable. Slower progression is safer.

Doctors should monitor closely.

Elderly Patients

Fragile skin needs gentle, gradual compression.

Lower starting durations reduce injury risk.

Trauma and Complex Wounds

Irregular tissue benefits from longer rigid dressing phases.

Patience protects outcomes.

How Timing Affects Prosthetic Readiness

Better Shaping Simplifies Socket Design

Well-shaped limbs allow simpler, more comfortable sockets.

This shortens fitting time.

Reduced Sensitivity Improves Training

Early compression reduces hypersensitivity.

Training becomes smoother.

Faster Confidence Building

Patients who tolerate compression trust prosthetic processes more.

Confidence accelerates progress.

Discharge Planning That Protects Limb Shaping Progress

Why Discharge Is a Critical Risk Point

When patients leave the hospital, supervision drops suddenly while responsibility increases. This shift often leads to inconsistent compression use or complete stoppage.

Doctor-led discharge planning protects the gains made during inpatient care.

Writing Compression Instructions That Travel Home

Discharge instructions should clearly state what dressing to use, when to use it, and how long each day.

Simple, written guidance prevents confusion once the patient is home.

Planning the First Review After Discharge

Early follow-up allows doctors to catch problems before they become delays.

Compression plans should always include a review date.

Long-Term Compression Strategy Before Prosthetic Fitting

Compression Does Not End After Swelling Reduces

Even when swelling looks controlled, volume changes continue for weeks or months.

Ongoing compression stabilizes the limb for prosthetic fitting.

Preventing Day-to-Day Volume Fluctuations

Inconsistent compression leads to daily size changes, which frustrate early prosthetic trials.

Doctors should emphasize regular use.

Preparing the Limb for Socket Tolerance

Consistent compression improves skin tolerance and reduces pressure sensitivity.

This makes the first socket experience smoother.

Managing Volume Changes During Prosthetic Preparation

Volume Changes Are Normal, Not Failure

Patients often panic when limb size changes again.

Doctors should normalize this process.

Adjusting Compression Instead of Stopping

Small changes in wear time or garment size often solve problems.

Stopping compression entirely usually worsens outcomes.

Coordinating With Prosthetic Teams

Sharing volume trends helps prosthetists plan better sockets.

Team coordination reduces refits.

Preventing Late Abandonment of Compression

Fatigue and Routine Drop-Off

Over time, patients may stop wearing shrinkers due to fatigue or inconvenience.

Doctors should reinforce importance during visits.

Reconnecting Compression to Prosthetic Goals

Linking compression to faster fitting and comfort renews motivation.

Purpose drives consistency.

Simplifying When Possible

Switching to easier compression options when appropriate improves adherence.

Flexibility matters.

Handling Complications Without Losing Progress

Minor Skin Issues

Minor redness or irritation does not always require stopping compression.

Doctors should guide temporary adjustments.

Pain and Pressure Complaints

Pain often reflects poor fit or excessive duration.

Reducing intensity preserves momentum.

Knowing When to Pause

True skin breakdown or infection requires pause and reassessment.

Clear criteria prevent harm.

Common Myths Around Shrinkers and Rigid Dressings

More Compression Is Always Better

Excessive compression causes pain and tissue damage.

Balance is key.

Compression Can Wait Until Prosthetic Fitting

Waiting delays readiness and increases sensitivity.

Early shaping matters.

Once Started, Compression Cannot Change

Compression plans should evolve with healing.

Adaptability improves outcomes.

Teaching Patients to Take Ownership of Compression Care

Daily Self-Checks

Patients should inspect skin daily and understand warning signs.

Self-monitoring builds confidence.

Understanding Garment Fit

Too loose or too tight reduces effectiveness.

Doctors should teach basic fit awareness.

Encouraging Questions

Patients should feel safe asking about discomfort.

Open communication prevents silent non-compliance.

How Robobionics Approaches Compression Readiness

Seeing the Downstream Effects

At Robobionics, we see how poor early compression complicates fitting and training.

These insights shape our collaboration with doctors.

Designing With Real Limb Shapes

Consistent shaping leads to simpler, more comfortable prosthetic designs.

Good timing improves design outcomes.

Supporting Doctor-Led Decisions

We value medical judgment in timing compression.

Aligned decisions benefit patients most.

Conclusion: Timing Decisions That Quietly Decide Prosthetic Success

Shrinkers and rigid dressings may look like simple tools, but the decisions around when and how to use them carry long-term consequences. These decisions quietly shape limb healing, comfort, confidence, and readiness for prosthetic use. When timed well, compression supports healing and simplifies everything that follows. When timed poorly, it creates avoidable delays that frustrate patients and care teams alike.

After amputation, swelling is not just a temporary inconvenience. It influences limb shape, tissue sensitivity, and how pressure is tolerated later. Early, thoughtful edema control helps create a limb that is easier to fit, more comfortable to load, and less fearful to use. This is why compression timing should be seen as a medical decision, not a routine task.

Starting shrinkers or rigid dressings too early often leads to pain, skin injury, and emotional resistance. Patients who experience early discomfort may associate compression, and later prosthetics, with harm. This fear is difficult to reverse. On the other hand, delaying compression for too long allows swelling to become chronic and limb shape to deteriorate. Once these patterns set in, correction takes time and energy.

The challenge for doctors is not choosing between shrinkers and rigid dressings, but choosing the right tool at the right moment. Rigid dressings offer protection and strong shape control in select cases, especially when swelling is severe or tissue is vulnerable. Shrinkers offer flexibility and patient-led management once wounds are stable. Used together in a planned sequence, they complement each other rather than compete.

Clear physician orders are central to success. When doctors specify timing, progression, and review points, care teams move forward with confidence. Patients understand what is expected and why. Families learn how to support without interfering. Vague or delayed instructions often lead to hesitation, overprotection, or inconsistent use.

Transitions matter as much as starting points. Moving from rigid dressings to shrinkers should be gradual and monitored. Overlapping use allows tissues to adapt and reduces risk of setbacks. Doctors who oversee these transitions actively prevent the loss of hard-earned progress.

Discharge planning is another critical moment. Once patients leave structured care environments, compression use depends heavily on understanding and routine. Clear, simple discharge instructions protect limb shaping during this vulnerable phase. Early follow-up allows adjustments before problems grow.

Long-term compression before prosthetic fitting stabilizes limb volume and improves skin tolerance. Patients who maintain consistent compression arrive at prosthetic fitting with fewer surprises and greater confidence. Socket design becomes simpler. Training progresses faster. Comfort improves.

Special populations require special attention. Patients with diabetes, elderly patients, and those with complex wounds tolerate compression differently. Adjusting timing and progression for these groups is not being overly cautious. It is being precise and respectful of biological reality.

At Robobionics, we see the downstream impact of early compression decisions every day. We see how good timing simplifies prosthetic design and training. We also see how poor timing creates obstacles that technology alone cannot solve. These experiences reinforce one truth: prosthetic success begins long before the prosthetic is made.

Shrinkers and rigid dressings are not just clinical supplies. They are tools that shape the recovery journey. When doctors use them thoughtfully, with clear timing and communication, they prevent delays, reduce complications, and protect patient confidence. These quiet decisions matter more than they appear, because they set the stage for everything that follows.

Share:

More Posts

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.in

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.