Budget Impact Model for Prosthetic Programs: A Hospital Decision-Maker’s Guide

Budget Impact Model for Prosthetic Programs: A Hospital Decision-Maker’s Guide

Every hospital that runs a prosthetic program faces the same quiet pressure. Costs are rising, expectations are higher, and decision-makers must justify every rupee spent. At the same time, prosthetic care cannot be treated like a simple purchase. It affects length of stay, readmissions, rehab load, patient satisfaction, and long-term outcomes.

This guide is written for hospital leaders, administrators, and clinical heads who need a clear and practical way to think about budgets for prosthetic programs. We will explain how to build and use a budget impact model in simple terms, grounded in Indian hospital realities. The goal is not theory, but better decisions that balance care quality with financial control.

Why Hospitals Need a Budget Impact Model

The Shift From One-Time Purchases to Ongoing Programs

Prosthetic care in hospitals is no longer about buying

Prosthetic care in hospitals is no longer about buying a single device for a single patient.

It has evolved into a long-term program that includes surgery, rehab, devices, follow-up, repairs, and outcome tracking.

Without a structured way to see costs over time, expenses appear scattered and hard to control.

A budget impact model brings all these moving parts into one clear view.

Why Traditional Budgeting Falls Short

Many hospitals still budget prosthetics as a line item under implants or consumables.

This approach hides downstream costs such as longer stays, readmissions, and repeated rehab visits.

When these costs surface later, they feel unexpected and hard to justify.

A budget impact model prevents these surprises by planning ahead.

The Growing Pressure on Hospital Decision-Makers

Hospital leaders today face audits, insurance negotiations, and quality benchmarks.

They are expected to improve outcomes while keeping costs stable or lower.

Prosthetic programs sit at the intersection of clinical care and long-term spend.

Clear financial modeling is no longer optional; it is necessary.

What a Budget Impact Model Really Is

A Simple Definition for Practical Use

A budget impact model estimates how a prosthetic program will affect hospital spending over time.

It looks at total cost, not just device price.

The model answers a simple question: what happens to our budget if we adopt or expand this program?

This clarity supports confident decision-making.

How It Differs From Cost-Effectiveness Analysis

Cost-effectiveness focuses on value per patient or per outcome.

Budget impact focuses on affordability at the hospital level.

A program can be cost-effective but still unaffordable if cash flow is ignored.

Decision-makers need both views, but for budgeting, impact comes first.

Why Hospitals Prefer Budget Impact Models

Budget impact models speak the language of finance teams.

They show year-by-year costs and help plan cash flow.

They also allow leaders to test different scenarios safely.

This makes them ideal tools for internal approvals.

Key Components of a Prosthetic Budget Impact Model

Patient Volume and Case Mix

The first step is understanding how many prosthetic patients the hospital treats each year.

This includes type of amputation, age groups, and activity levels.

Different patient profiles create very different cost patterns.

Accurate estimates here set the foundation for the entire model.

Device Categories and Technology Levels

Hospitals often support multiple prosthetic options.

Basic devices, advanced devices, and specialty components all carry different costs.

A budget impact model should reflect this mix rather than assume a single standard device.

This realism improves forecast accuracy.

Care Pathway Costs Beyond the Device

Prosthetic programs include surgery, inpatient stay, rehab, and outpatient follow-up.

Each step carries cost and resource use.

Ignoring these elements underestimates the true budget impact.

Hospitals benefit from mapping the full care pathway.

Direct Costs Hospitals Must Account For

Surgical and Inpatient Costs

Amputation surgery, wound care, and inpatient monitoring form the initial cost block.

Length of stay varies based on patient stability and rehab readiness.

Prosthetic choices can influence how quickly patients mobilize.

This directly affects inpatient costs.

Prosthetic Device and Fitting Costs

This includes the prosthetic components, fitting sessions, and initial adjustments.

Costs vary widely depending on technology and customization.

Hospitals should track average costs rather than list prices.

Real-world averages reflect actual spend better.

Rehabilitation and Therapy Costs

Rehab is a major cost driver that is often underestimated.

Frequency, duration, and staffing all affect total expense.

Devices that support faster progress can reduce therapy load.

This impact should be captured in the model.

Indirect and Hidden Costs That Matter

Readmissions and Complications

Poor prosthetic outcomes often lead to readmissions.

Falls, skin issues, and pain bring patients back into the system.

Each readmission adds cost and affects hospital metrics.

Budget models should include expected readmission rates.

Staff Time and Resource Utilization

Unstable patients demand more nursing and therapy supervision.

This increases staff workload and overtime risk.

Stable prosthetic outcomes reduce this burden.

Staff time has real financial value.

Equipment, Space, and Overheads

Rehab equipment, clinic space, and administrative support all carry overhead costs.

As prosthetic programs grow, these overheads increase.

Ignoring them creates budget gaps later.

Including them supports sustainable planning.

Time Horizon: Why One Year Is Not Enough

Short-Term Versus Multi-Year Planning

Many budgets are planned one year at a time.

Prosthetic programs, however, create costs and savings over several years.

A one-year view hides long-term trends.

Multi-year models provide better guidance.

Replacement and Upgrade Cycles

Prosthetic components do not last forever.

Hospitals must plan for repairs, replacements, and upgrades.

These cycles affect future budgets.

Planning ahead avoids sudden spikes in spending.

Growth and Scale Effects

As programs mature, efficiency often improves.

Staff gain experience and pathways become smoother.

Budget impact models should reflect learning curves.

This prevents overestimating long-term costs.

Building the Model Step by Step

Start With Current-State Costs

Begin by documenting what the hospital spends today on prosthetic care.

This includes devices, rehab, and complications.

Even rough estimates are useful at this stage.

The goal is to establish a baseline.

Define the Proposed Program Change

Next, clearly define what is changing.

This may be adopting new technology, expanding access, or standardizing care.

Clarity here is essential.

Vague changes produce unreliable models.

Compare Old and New Scenarios

The model should compare current practice with the proposed program.

Differences in cost become visible when scenarios are side by side.

This comparison supports clear internal discussions.

Decision-makers respond well to contrasts.

Using the Model for Better Decisions

Testing “What If” Scenarios

Budget impact models allow safe testing of assumptions.

What if patient volume increases?

What if device mix changes?

These simulations support proactive planning.

Supporting Leadership and Board Approvals

Clear models build confidence among leadership teams.

They show that decisions are data-driven, not emotional.

This increases approval speed and trust.

Good models reduce friction.

Aligning Clinical and Financial Teams

Budget impact models create a shared language.

Clinicians and finance teams can discuss trade-offs clearly.

This alignment improves program success.

Shared understanding reduces conflict.

Indian Hospital Cost Realities That Shape Prosthetic Budgets

Why Indian Hospitals Face Unique Budget Pressures

Indian hospitals operate in an environment where margins are tight and patient expectations are high.

Unlike systems with universal coverage, many Indian hospitals balance insured, self-paying, and subsidized patients within the same program.

This mix creates unpredictable cash flow, especially for prosthetic care, where costs are front-loaded and recovery extends over months or years.

A budget impact model must reflect this reality rather than assume stable reimbursement.

Variability in Patient Affordability and Follow-Up

Patients come from varied economic backgrounds, which directly affects how care unfolds after discharge.

Some patients complete rehab and follow-up as planned, while others stop midway due to cost or travel challenges.

These variations influence readmissions, complications, and overall cost to the hospital.

Models that assume perfect adherence often underestimate true budget impact.

Differences Between Urban and Semi-Urban Hospitals

Large urban hospitals may have in-house rehab, prosthetic units, and specialist teams.

Smaller or semi-urban hospitals may rely on visiting prosthetists or external rehab centers.

These structural differences change cost patterns significantly.

A one-size-fits-all budget model does not work across settings.

Common Mistakes Hospitals Make in Budget Modeling

Focusing Only on Device Procurement

Many hospitals begin budgeting by negotiating device prices.

While procurement savings matter, they represent only one part of total spend.

Ignoring rehab load, staff time, and complications leads to incomplete planning.

True control comes from looking beyond the purchase order.

Underestimating Rehabilitation Costs

Rehabilitation is often treated as a fixed or minor expense.

In reality, therapy duration and intensity vary widely based on device choice and patient confidence.

When rehab demand increases unexpectedly, departments become strained.

Budget models should treat rehab as a variable, not a constant.

Ignoring the Cost of Poor Outcomes

Falls, skin issues, and device rejection are not rare events.

Each poor outcome triggers additional care, staff time, and sometimes negative patient feedback.

These costs are real but often hidden.

Including them improves the accuracy of financial projections.

Adapting Budget Impact Models to Different Hospital Types

Public Hospitals and Medical Colleges

Public hospitals often serve high patient volumes with limited budgets.

Prosthetic programs here focus on access and basic function.

Budget impact models should emphasize scale, standardization, and predictable costs.

Even small efficiency gains can have large system-wide effects.

Private Multi-Specialty Hospitals

Private hospitals balance quality, reputation, and financial sustainability.

Advanced prosthetic options may be part of their service offering.

Budget impact models here should capture value from shorter stays and improved patient experience.

Reputation and differentiation also have financial implications.

Trust-Based and Charitable Hospitals

Trust hospitals often rely on grants, donations, or CSR funding.

Their budgets are sensitive to cost overruns and delays.

Clear modeling helps justify funding requests and manage donor expectations.

Transparency builds long-term support.

Linking Prosthetic Choices to Downstream Costs

How Device Choice Affects Length of Stay

Prosthetic technology influences how quickly patients mobilize.

Faster mobility often leads to earlier discharge.

Even one or two days saved per patient adds up over a year.

Budget models should reflect this link clearly.

Impact on Readmissions and Emergency Visits

Unstable prosthetic outcomes increase the likelihood of emergency visits.

Each visit consumes resources and affects patient satisfaction.

Devices that support safer use reduce these downstream events.

This reduction has measurable budget impact.

Staff Efficiency and Burnout Considerations

Patients who struggle with mobility require more supervision.

This increases staff workload and fatigue.

Over time, high strain contributes to burnout and turnover.

While harder to quantify, these effects influence hospital costs.

Building a More Realistic Multi-Year Model

Choosing the Right Time Horizon

A one-year budget rarely captures the full impact of prosthetic programs.

Multi-year models allow costs and benefits to balance out.

They also support better planning for replacements and upgrades.

Three to five years is often a practical horizon.

Accounting for Learning Curves

As teams gain experience, efficiency improves.

Rehab protocols become smoother and complications decrease.

Early-year costs may be higher than later years.

Models should reflect this gradual improvement.

Planning for Growth and Program Expansion

Successful programs attract more referrals.

Increased volume can improve efficiency but also stress resources.

Budget impact models should anticipate growth rather than react to it.

Proactive planning avoids bottlenecks.

Turning the Model Into a Decision Tool

Making Assumptions Transparent

Decision-makers trust models that show their

Decision-makers trust models that show their assumptions clearly.

Hidden assumptions undermine confidence.

Hospitals should document key inputs such as patient volume, device mix, and rehab duration.

Transparency invites constructive discussion.

Updating the Model Regularly

Budget impact models are not static documents.

They should be updated as data improves.

Regular updates keep decisions aligned with reality.

Living models are more useful than one-time analyses.

Using the Model to Guide Policy

Hospitals can use budget impact models to set internal guidelines.

These guidelines support consistent decision-making across departments.

Consistency improves both care quality and cost control.

Policy driven by data is easier to defend.

Implementing a Budget Impact Model Inside the Hospital

Moving From Spreadsheet to Real Practice

A budget impact model is only useful if it shapes real decisions, not if it stays on a computer.

Many hospitals build models but fail to integrate them into daily planning, approvals, and reviews.

Implementation means embedding the model into how the hospital thinks about prosthetic care, not treating it as a one-time exercise.

When used correctly, the model becomes a shared reference point rather than a finance-only document.

Starting With a Small, Controlled Scope

Hospitals do not need to model every prosthetic scenario at once.

It is often better to start with one segment, such as lower-limb amputees or a specific ward.

This controlled scope allows teams to test assumptions and improve data quality.

Early success builds confidence and momentum for wider adoption.

Assigning Clear Ownership

Budget impact models fail when ownership is unclear.

Hospitals should assign responsibility to a small cross-functional group rather than a single department.

This group typically includes a clinical lead, a finance representative, and a rehab or operations manager.

Shared ownership ensures the model stays relevant and balanced.

Aligning Clinical Teams With Financial Thinking

Bridging the Clinician–Finance Divide

Clinicians often worry that financial models will restrict clinical freedom.

Finance teams, on the other hand, worry about uncontrolled spending.

A well-built budget impact model acts as a bridge between these perspectives.

It allows clinical intent and financial reality to be discussed openly.

Using Clinical Language Inside the Model

Models that use only financial terms feel distant to doctors.

Including clinical milestones such as mobility, rehab progress, and complications makes the model relatable.

When clinicians see their world reflected in the numbers, engagement improves.

This shared language strengthens decision-making.

Encouraging Data Sharing Without Blame

Budget models work best in environments where data is shared without fear.

If complications or delays are hidden, the model becomes inaccurate.

Leadership must emphasize learning rather than punishment.

Honest data improves both care and cost control.

Engaging Hospital Leadership and Boards

Framing the Conversation for Decision-Makers

Senior leaders are less interested in technical details and more interested in risk, predictability, and sustainability.

When presenting a budget impact model, focus on how it reduces surprises and supports planning.

Show how different choices affect future budgets, not just current spend.

This framing resonates strongly at leadership level.

Connecting the Model to Strategic Goals

Hospitals have broader goals such as patient safety, growth, or community service.

Prosthetic programs should be linked to these goals within the model.

For example, reduced readmissions support both financial health and quality metrics.

Strategic alignment increases leadership buy-in.

Using the Model to Support Tough Decisions

Some decisions involve trade-offs, such as limiting certain options or standardizing care.

Budget impact models provide a neutral basis for these discussions.

When choices are backed by data, they feel fairer and more defensible.

This reduces internal conflict.

Stakeholder Alignment Beyond the Hospital

Working With Prosthetic Partners and Vendors

Hospitals do not operate prosthetic programs alone.

Manufacturers and service partners influence costs, outcomes, and support quality.

Sharing budget impact thinking with partners encourages more transparent discussions.

This often leads to better pricing, service terms, and training support.

Engaging Insurers and Funding Bodies

Insurers increasingly ask how programs affect overall cost of care.

Budget impact models provide clear answers to these questions.

Hospitals that can demonstrate controlled spend and reduced complications negotiate from a stronger position.

Data-backed discussions build trust.

Communicating With Donors and CSR Sponsors

For trust hospitals and NGOs, donors want to know how funds are used.

A clear budget impact model shows responsibility and foresight.

It explains not just what was spent, but why it was spent that way.

Transparency encourages continued support.

Using Budget Impact Models to Improve Care Design

Identifying High-Cost Pressure Points

When costs are mapped clearly, patterns emerge.

Hospitals often discover that a small number of issues drive a large share of expense.

These may include extended rehab stays, frequent readmissions, or delayed fittings.

Targeting these pressure points delivers outsized impact.

Supporting Standardized Care Pathways

Variation in care leads to variation in cost.

Budget impact models highlight where outcomes are consistent and where they are not.

Hospitals can use this insight to standardize effective pathways.

Standardization improves predictability and quality.

Testing Innovations Safely

New technologies or care approaches always carry risk.

Budget impact models allow hospitals to test these innovations in a controlled way.

By modeling best- and worst-case scenarios, leaders can decide where to pilot safely.

This reduces fear of change.

Managing Change Over Time

Updating Assumptions as Reality Evolves

Patient volumes, technology costs, and care practices change over time.

Budget impact models should evolve with these changes.

Regular reviews keep the model aligned with reality.

Stale models lose credibility quickly.

Training New Staff on the Model

As staff change, knowledge can be lost.

Hospitals should include basic orientation to the budget impact model for new leaders and managers.

This continuity protects long-term planning.

Institutional memory matters.

Avoiding Over-Reliance on the Model

While models are powerful, they are not perfect.

Unexpected events will still occur.

Leaders should use models as guides, not rigid rules.

Judgment remains essential.

A Long-Term View of Sustainable Prosthetic Programs

From Cost Control to Value Stewardship

The ultimate goal of a budget impact model is not cost cutting.

It is value stewardship, ensuring that resources deliver the best possible outcomes.

When hospitals think this way, financial discipline and patient care align naturally.

This mindset supports sustainable growth.

Building Confidence Across the Organization

Clear models reduce anxiety around spending.

Teams feel more confident making decisions when the financial impact is understood.

This confidence improves speed and quality of action.

Clarity replaces hesitation.

Strengthening the Hospital’s Reputation

Hospitals known for responsible, transparent programs attract trust.

Patients, partners, and funders prefer institutions that plan thoughtfully.

A strong prosthetic program supported by clear budgeting enhances reputation.

Reputation has long-term value.

A Closing Perspective for Hospital Decision-Makers

Prosthetic programs are complex, long-term commitments, not short-term expenses.

They touch surgery, rehabilitation, finance, staffing, and patient experience all at once.

A well-built budget impact model gives hospital leaders the clarity to manage this complexity with confidence.

It turns uncertainty into structured choice.

At RoboBionics, we work closely with hospitals across India and see how thoughtful budgeting transforms prosthetic care.

When decisions are guided by realistic models, programs become more stable, outcomes improve, and financial stress reduces.

The question is no longer whether hospitals can afford to plan prosthetic programs carefully, but whether they can afford not to.

A Step-by-Step Playbook for Hospital Decision-Makers

Step One: Clearly Define the Prosthetic Program Scope

Every strong budget impact model begins with a clear definition of what the hospital is actually planning to run.

This includes the type of amputations treated, expected patient volumes, technology levels offered, and whether care is inpatient, outpatient, or hybrid.

When scope is vague, budgets drift and accountability weakens.

Clarity at this stage prevents confusion later.

Step Two: Map the Full Patient Journey End to End

Hospitals should map the entire prosthetic care journey, starting from admission and surgery and ending with long-term follow-up.

This map should include inpatient days, rehab sessions, prosthetic fittings, reviews, and expected complications.

Seeing the full pathway helps leaders understand where costs truly arise.

Partial views always underestimate impact.

Step Three: Assign Realistic Costs to Each Stage

Once the pathway is clear, each stage should be assigned a realistic cost based on hospital data.

This includes staff time, bed days, therapy hours, device costs, and overheads.

Perfection is not required; reasonable estimates are enough to guide decisions.

Accuracy improves over time with updates.

Step Four: Build at Least Two Clear Scenarios

Hospitals should always compare current practice with a proposed alternative.

For example, basic prosthetic use versus a more advanced, standardized program.

Side-by-side scenarios make differences visible and easier to discuss.

Decision-making improves when choices are explicit.

Step Five: Test Sensitivity and Stress Points

No model should assume ideal conditions.

Hospitals should test what happens if volumes rise, follow-up drops, or complications increase.

These stress tests reveal where programs are fragile.

Preparedness reduces future shocks.

Turning the Model Into an Executive Tool

Creating a One-Page Leadership Summary

Senior leaders rarely have time to review full models.

Hospitals should distill key insights into a one-page summary showing cost trends, risks, and benefits.

Clear visuals and plain language work best.

Good summaries drive faster decisions.

Highlighting Risks Alongside Costs

Executives respond strongly to risk reduction.

Budget impact models should show how certain choices reduce unpredictability and downstream expense.

This positions prosthetic programs as risk-managed investments rather than cost centers.

Risk framing builds confidence.

Linking Financial Impact to Patient Outcomes

Leaders care about reputation and quality as much as cost.

Connecting budget outcomes to reduced falls, shorter stays, or better recovery strengthens the case.

This reinforces that financial discipline supports patient care.

Alignment matters at the top.

Using the Model During the Year, Not Just Once

Quarterly Reviews Instead of Annual Surprises

Budgets fail when reviewed only once a year.

Hospitals should revisit prosthetic program data quarterly.

Small adjustments made early prevent large corrections later.

Regular review supports control.

Tracking Variance Without Blame

Actual costs will differ from projections.

What matters is understanding why, not assigning fault.

Tracking variance improves future forecasts.

Learning cultures outperform punitive ones.

Updating Assumptions as Programs Mature

As teams gain experience, care pathways improve.

Rehab efficiency may rise and complications may fall.

Budget models should reflect these improvements.

Dynamic models stay relevant.

Preparing for External Scrutiny and Growth

Supporting Insurance and Audit Discussions

Clear budget models simplify conversations

Clear budget models simplify conversations with insurers and auditors.

Hospitals can explain why costs exist and how they are managed.

Transparency reduces friction and delays.

Prepared hospitals negotiate better.

Scaling the Program With Confidence

Successful prosthetic programs often grow quickly.

Without planning, growth strains staff and finances.

Budget impact models allow leaders to scale thoughtfully.

Growth becomes intentional, not reactive.

Protecting the Program During Financial Stress

During periods of financial pressure, poorly understood programs are often cut first.

Clear budget models protect prosthetic services by demonstrating value and predictability.

Clarity safeguards continuity of care.

Strong programs survive downturns.

A Practical Checklist for Immediate Action

What Hospital Leaders Can Do This Month

Identify one prosthetic pathway to model first.

Gather rough cost and volume data without waiting for perfection.

Form a small working group with clinical and finance representation.

Start simple and improve gradually.

What Clinical Heads Can Do in Parallel

Document typical patient journeys and common complications.

Share insights about where delays and setbacks occur.

This clinical input strengthens the model immediately.

Collaboration improves accuracy.

What Finance Teams Should Focus On

Support scenario building rather than exact forecasting.

Help translate clinical steps into financial terms.

Stay open to iteration and refinement.

Partnership beats control.

A Final Word From RoboBionics

Prosthetic programs are among the most human services a hospital can offer.

They restore mobility, independence, and dignity, but they also demand long-term planning and responsibility.

A budget impact model does not take compassion out of care; it protects it by making programs sustainable.

When hospitals plan clearly, patients benefit consistently.

At RoboBionics, we work alongside hospitals across India and see the difference thoughtful budgeting makes.

Programs with clear financial vision deliver better outcomes, face fewer crises, and earn deeper trust from patients and partners.

The future of prosthetic care belongs to institutions that combine clinical excellence with financial clarity.

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Last updated: November 10, 2022

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These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

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6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.